CW
Chris W

1 reviews | Active since Apr 2015

08 Apr 2015, 16:58

Poor Service and Misleading their Customers

I was forced to FICA my business bank account with threats that my bank account would be closed. Only to find out after waiting an hour and a half at the Clearwater Branch that the only reason that I was even asked to come in and FICA my account was because Standard Bank \lost"data about my account during their recent IT System conversion process. This is despicable. <br> <br> The fact that they threatened to close my account due to their own incompetence is what is really upsetting here. Not to mention the wasted time that I can never regain."""

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Replies (1)
Standard Bank
Standard Bank's reply10 Apr 2015, 08:05
Official
Hello CNWCHRIS,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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