CW
Chris W
1 reviews | Active since Apr 2015
08 Apr 2015, 16:58
Poor Service and Misleading their Customers
I was forced to FICA my business bank account with threats that my bank account would be closed. Only to find out after waiting an hour and a half at the Clearwater Branch that the only reason that I was even asked to come in and FICA my account was because Standard Bank \lost"data about my account during their recent IT System conversion process. This is despicable. <br> <br> The fact that they threatened to close my account due to their own incompetence is what is really upsetting here. Not to mention the wasted time that I can never regain."""
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
10 Apr 2015, 08:05Hello CNWCHRIS,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply10 Apr 2015, 08:05
Official
Hello CNWCHRIS,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
