NL
Nthabiseng L
1 reviews | Active since Feb 2020
18 Jun 2023, 09:22
Poor service and ****ming people to make money
When i was a student i had a student achiever account, i have not been using that account since 2008 and i went to the bank to advise for the account to be closed but to my surprise in 2021 when i open another account i was shocked to find out its still open, and i asked the consultant to close it but still the account was not closed and they did not even inform me about owing them for the charges, come 2023 when i went to collect my account, boom this account is still active, and im owing 20k only because of the charges, please stop that account from accumulating the charges and close it as i will never pay money for an account that i have not been using for over 15 years, standard bank is ripping people off, how can they keep on the account for that long
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
18 Jun 2023, 10:00Dear Nthabi
Our team will look into this matter and we will be in touch with further feedback.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will look into this matter and we will be in touch with further feedback.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2023, 10:00
Official
Dear Nthabi
Our team will look into this matter and we will be in touch with further feedback.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will look into this matter and we will be in touch with further feedback.
Have a great day further.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Jun 2023, 11:30Dear Nthabiseng
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2023, 11:30
Official
Dear Nthabiseng
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
NL
Nthabiseng L's updateReviewer Update
18 Jun 2023, 11:57You better make sure this is sorted or i will take the matter further.
NL
Nthabiseng L's update18 Jun 2023, 11:57
Reviewer Update
You better make sure this is sorted or i will take the matter further.
Standard Bank's replyOfficial
23 Jun 2023, 12:03Dear Nthabiseng
Thank you for taking our call.
We have requested a paid up letter from our Admin team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have requested a paid up letter from our Admin team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jun 2023, 12:03
Official
Dear Nthabiseng
Thank you for taking our call.
We have requested a paid up letter from our Admin team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We have requested a paid up letter from our Admin team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
NL
Nthabiseng L's updateReviewer Update
23 Jun 2023, 12:55Thanks to Thabisile Nxumalo, she has been very helpful throughout, my account is finally closed and she has been updating me on the progress and status of the account, very friendly , thank you so much for a speedy outcome
NL
Nthabiseng L's update23 Jun 2023, 12:55
Reviewer Update
Thanks to Thabisile Nxumalo, she has been very helpful throughout, my account is finally closed and she has been updating me on the progress and status of the account, very friendly , thank you so much for a speedy outcome
Standard Bank's replyOfficial
23 Jun 2023, 13:17Hi Nthabiseng
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Jun 2023, 13:17
Official
Hi Nthabiseng
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team