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Peter M

1 reviews | Active since May 2023

26 May 2023, 12:56

Poor service and incomptant stuff.

I'm really having a serious problems with the bank I can't get my notifications at time when I receive my salary and it always limits my withdrawals without my consent and now I can't use the app due to my number it's linked to my old online chaque account that I have never received or used and each time I'm at the branch to get it fixed there workers are very rude and inpatient I'm tired and out of options.

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Replies (3)
Standard Bank
Standard Bank's reply26 May 2023, 13:02
Official
Hi Peter

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
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Peter M's update26 May 2023, 23:51
Reviewer Update
Greetings, I hope so that the matter will be solved I'll kindly wait.
Standard Bank
Standard Bank's reply27 May 2023, 08:03
Official
Dear Peter

Rest assured our team is working around the clock to ensure that your query gets resolved.

Our team will be in contact with you.

Have a great day further.

 Kindest regards, Standard Bank Hello Peter Team***