JJVR
Juanita Janse Van Rensburg
1 reviews | Active since Mar 2017
30 Aug 2021, 09:14
Poor service and *********** people
I can't understand that Standard bank employs bankers that is supposed to help their customers but they do not know a single thing about finances, financials and do not have the basic skill to communicate with their clients. I am really disappointed. app**** for a home loan in April and still nothing!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Aug 2021, 01:24Hello Juanita Janse Van Rensburg
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Aug 2021, 01:24
Official
Hello Juanita Janse Van Rensburg
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
JJVR
Juanita Janse Van Rensburg's updateReviewer Update
10 Sept 2021, 09:19Still nothing after another week. not surprised!!!!!
JJVR
Juanita Janse Van Rensburg's update10 Sept 2021, 09:19
Reviewer Update
Still nothing after another week. not surprised!!!!!
JJVR
Juanita Janse Van Rensburg's updateReviewer Update
20 Sept 2021, 09:08Still no reply and it is the 20th....apparently they do not care about their reputation or clients at all
JJVR
Juanita Janse Van Rensburg's update20 Sept 2021, 09:08
Reviewer Update
Still no reply and it is the 20th....apparently they do not care about their reputation or clients at all