Poor service and Incompetence

Its been 2 months now since I reported to Hartbee****rt branch and to the ***** line that i am receiving smses of Money coming in and out of Some account, and it is clearly a business account because I see salaries being paid and companies as reference paying money (Customer Confidential information exposed). These smses comes directly to my phone. I am sick and tired to go to this Harties useless branch.

The other day I have missed my 12:30pm flight because I had to collect my card and I was at the branch from 8:30. When they eventually opened I was only attended to just before 10am. When I left the branch I still didn't have the card issued because no one could authorise from the system for the card to be released while FNB and other have your business cards delivered to your door step.

So 3 weeks ago I went again to the Branch and asked them to close the account, they claimed to have closed it and I had my money transferred out. A week later I received a mail saying this account is in Areas. I also received a mail with bank statement and clearly they **** to me once more about closing it :(