POOR SERVICE AND IGNORANCE

Standard bank branch in Reitz renders poor customer service. to start with, the consultants are not friendly, the manager does not have time to interact with clients. whenever you are at the bank, the manager will tell you he is busy, you should leave your number. he never calls you. my mother spent 3 hours waiting in the line just to open an account. next thing she was told to come back after 5 days to collect her card. she is diabetic, she had to sit there as hungry as she was, they just don't care. no preference is given to old people with chronic conditions. their service is very poor.