Poor service and false promises

Changed from FNB had an overdraft facility of R50 000 and everything, i was promised by Standard bank i would get the same facility , first of all it took me almost a year just to get an overdraft of R20 000.00, then i was promised i can can increase it within a month or 2, no you phone them and they say sorry the system declines it, now you have to visit a branch, just **** promises from them and a big inconvenience, think i will just go back to FNB within the next week or 2!!!!!!!!!!!!