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oceanskewer O

1 reviews | Active since Mar 2017

03 Sept 2020, 08:36

Poor service and false information

I logged a complaint 5 days ago and was told Standard Bank would get back to me. I am still waiting. I was also told a manager would call me in 15min 5 days ago, I am still waiting. Standard Banks service is terrible. I will be switching soon

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Replies (2)
Standard Bank
Standard Bank's reply03 Sept 2020, 16:55
Official
Dear Kurt Bruiners

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Sept 2020, 10:21
Official
Dear Kurt Bruiners

Thank you once again for posting your comments.

We refer to your previous review you posted and can confirm that the matter is being attended to.

Kind regards

Complaint Resolution Centre
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