Poor Service and Digraceful Attitude.

On the 15th December 2015, i took out 2 funeral polices and clearly asked the consultant to start my debit end off Jan 2016. Today i found out that i am going to be double debited for both policies because the policies commenced in December 2015. To which i did no agree. On my 3rd call this morning, i called in to cancel the polices and was REGRETTED being passed on to ANGELA TSHISIKHANE, this women was absolutely unprofessional on her approach when answering he call, seems like she was still asleep or hated doing her daily job. She cut me off many times and after me having enough off her i told her please cancel my polices and she hung up. I have been banking with Standard bank for years and was never spoke to someone as *********** as this. First i had to deal with something being done without my approval and then to fix a problem that another person created, i had to encounter another fool. I urge you guys to listen to the recorded calls off the conversation.