PK
Pieter K
1 reviews | Active since Dec 2020
16 Nov 2023, 13:52
Poor Service and communication
Poor service from start to finish. Email systems, call lines, general communication within the Bank are all poor and contribute to extreme frustration and dissatisfaction from paying customers. Would not recommend.
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Replies (2)
Standard Bank's replyOfficial
16 Nov 2023, 14:16Dear Pieter
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply16 Nov 2023, 14:16
Official
Dear Pieter
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
20 Nov 2023, 08:48Dear Mr. Kieviet
Kindly be advised that our team has made multiple attempts to reach out to you in order to further assist in your complaint.
Sadly, we have been unable to get ahold of you understanding that you are currently unavailable.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
***
Kindly be advised that our team has made multiple attempts to reach out to you in order to further assist in your complaint.
Sadly, we have been unable to get ahold of you understanding that you are currently unavailable.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
***
Standard Bank's reply20 Nov 2023, 08:48
Official
Dear Mr. Kieviet
Kindly be advised that our team has made multiple attempts to reach out to you in order to further assist in your complaint.
Sadly, we have been unable to get ahold of you understanding that you are currently unavailable.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
***
Kindly be advised that our team has made multiple attempts to reach out to you in order to further assist in your complaint.
Sadly, we have been unable to get ahold of you understanding that you are currently unavailable.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
***