Poor Service and Bad Attitude

Pathetic service from their Consultants! Called in to get assistance with resolving a query about incorrect information updated on my credit profile with TransUnion, and was passed from one Consultant to the other (five in total!). The fourth Consultant was rude and carried on like he is doing me a favour for a Standard Bank ***** up! Train your Consultants to be more professional in how they handle complaints (we are not their friends), and work on becoming more efficient in how you handle calls. It is unacceptable that I was on the line for a total of 37 minutes before my query was logged for investigation.