WP
William P

1 reviews | Active since Feb 2024

25 Jul 2024, 15:47

Poor service am leaving this bank for good and am serious this time....

Am not happy with standard bank call center they have blocked my pure savings account second time it was on June now it's also on July without even giving me a valid reason as to why they blocked my account I was told to contact application ***** they told me they are looking into the matter even now am still waiting with bills to be paid.......please contact me urgently on ***.....

0
Replies (3)
Standard Bank
Standard Bank's reply25 Jul 2024, 15:55
Official
Dear William

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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WP
William P's update25 Jul 2024, 16:47
Reviewer Update
All I need to know is why is my account on a block and there was no communication watsoever
Standard Bank
Standard Bank's reply25 Jul 2024, 17:08
Official
Dear William 

Our team is working on this matter and we will be in touch with further feedback.

Our sincere apologies for the delay.

Thank you 

Kindest regards
Standard Bank Hello Peter Team 
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