WP
William P
1 reviews | Active since Feb 2024
25 Jul 2024, 15:47
Poor service am leaving this bank for good and am serious this time....
Am not happy with standard bank call center they have blocked my pure savings account second time it was on June now it's also on July without even giving me a valid reason as to why they blocked my account I was told to contact application ***** they told me they are looking into the matter even now am still waiting with bills to be paid.......please contact me urgently on ***.....
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
25 Jul 2024, 15:55Dear William
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2024, 15:55
Official
Dear William
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
WP
William P's updateReviewer Update
25 Jul 2024, 16:47All I need to know is why is my account on a block and there was no communication watsoever
WP
William P's update25 Jul 2024, 16:47
Reviewer Update
All I need to know is why is my account on a block and there was no communication watsoever
Standard Bank's replyOfficial
25 Jul 2024, 17:08Dear William
Our team is working on this matter and we will be in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and we will be in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2024, 17:08
Official
Dear William
Our team is working on this matter and we will be in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and we will be in touch with further feedback.
Our sincere apologies for the delay.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
