Poor Service all round from Standard Bank

Standard Bank is the worst bank to deal with in South Africa. I app**** for a financing s in April 2022. Its now July and I still have no response on my application.

I initially tried to apply via their telephone service. This was unsuccessful as the calls kept dropping. I tried this for about 3 days.

On 28 April 2022 I went into their Fourways Mall branch to do the application in person. My documents were received, but the consultant told me that typically at the end of the month their systems do not work. So she would process the application later.

To this day I have had no response on the application. While I no longer need the funds, the experience has left such a bitter taste in my mouth. I can only conclude that the application was denied for some or other reason, I have absolutely no idea whether this is the case or not.

Such terrible service. I will be looking at how I can move all my accounts and close what I have currently.