CF
Carl F

1 reviews | Active since Feb 2015

04 Feb 2015, 11:35

POOR service all round.

When you send a secure message to Standard Bank via internet banking they say they will get back to you in 24hours. I have been waiting 8 days now after 7 secure messages and still no reply.<br> I have emailed every possible email address i can find on the internet to get them to contact me and all i get is an automated email saying \someone"will contact me in the next 24 hours...Guess what?? I am still waiting for someone to contact me.<br> So yesterday i went into town"

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Replies (1)
Standard Bank
Standard Bank's reply06 Feb 2015, 14:47
Official
Hello cfouri,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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