JN
Jay N

1 reviews | Active since Jun 2013

14 Feb 2017, 13:27

Poor Service-Again

<p>I logged a complaint about poor service from Standard Bank via HelloPeter.com last week.</p> <p>Standard Bank has indicated that the issue had been resolved, but failed to lift the block on my access bond. I only discovered yesterday (13/02/2017)that they had blocked my access bond. I was told that the block would be removed on the 14/02/2017. Checked today and the block has still not been removed. Phoned in again, was told by consultant that a request was submitted again today for the block to be removed. Very frustrating.Thanks a lot Standard Bank for the inconvienence YOUR "technical error" has caused.</p>

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Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2017, 09:09
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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