LA
Lawrence A

1 reviews | Active since Mar 2009

31 May 2021, 12:36

poor service

Thirty days later and Standard Bank has still not issued me a new Credit card which expired on 30 April 2021. I have had the same credit card for over 30 years without a hassle. In my opinion Colin Kriel is totally *********** to do his work. I have still not had a reply from them for over two weeks since I wrote a complaint on hello peter regarding my card. Standard Bank stated that they take their customers seriously !!!

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2021, 00:10
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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