Poor Service
Standard Bank has a habit of transferring their customers from one department to another!!!! I am trying to get a statement for my student loan account & to no avail. My airtime & time is being wasted. I waited long on the call to get through to someone & was transferred to many consultants.
It's pathetic that I spoke to soo many consultants yet no one could assist!!!!
Is surprising that most transactions are gone digital yet a simple request for a statement from a consultant is a mission impossible!!!!
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Replies (1)
Standard Bank's replyOfficial
08 Jul 2022, 12:05Good day Vashnee
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply08 Jul 2022, 12:05
Official
Good day Vashnee
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***