CN
Cebisile N
1 reviews | Active since Mar 2020
16 Nov 2020, 12:58
Poor service
I did an application for personal loan at Standard bank on the 5th it was approved and everything I was told in 48 hours I’d get the money till today nothing I have called and gonna into the branch nothing and no one seems to know what is going on with my loan!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Nov 2020, 16:23Dear Cebisile Nxumalo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2020, 16:23
Official
Dear Cebisile Nxumalo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
19 Nov 2020, 16:11Dear Cebisile Nxumalo
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Nov 2020, 16:11
Official
Dear Cebisile Nxumalo
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***