Poor service

pathetic service from Standard bank and Aramex couriers. i cancelled my debit card only to find out that they also without my consent cancelled my credit card, this forced me to go into a branch re order a new credit card, this was done. I have now been waiting for more then 3 weeks for my new credit card, every time i phone its always with the couriers, when you phone the couriers they know nothing.

i am highly upset about this can someone give me answers please!!!!!!