LJ
Lorilee J

1 reviews | Active since Oct 2022

31 Oct 2022, 10:21

Poor service

**** Service. No Feedback. Consultants arent able to assist over the phone, a person has to go into a branch and when you get to the branch you get told to come the next day. I have been struggling to close accounts with this useless bank!!

0
Replies (3)
Standard Bank
Standard Bank's reply31 Oct 2022, 10:23
Official
Dear Lorilee

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards
Standard Bank Help Centre
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LJ
Lorilee J's update31 Oct 2022, 10:24
Reviewer Update
Is this a joke?

This is the worst bank I have been with
Standard Bank
Standard Bank's reply31 Oct 2022, 10:28
Official
Good day Lorilee

Our team will be in touch. 

Please be on the look out for our call.

Thank you

Kind Regards
Standard Bank Help Centre
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