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Brenda R
1 reviews | Active since Feb 2014
25 Mar 2020, 13:17
Poor service
I have tried to contact standard divison during the week even now i am not getting assistance i managed to get through and speak with a lady by the name of Eli ,and we couldn't hear each other clearly and she gave me the email that i must send my query to ,even now she have not responded to me and i have been trying to call but the lines are busy.The service i am receiving from standard bank is pathetic. And why are they giving us their emails if they know that they won't help us.
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Replies (2)
Standard Bank's replyOfficial
25 Mar 2020, 15:07Dear Brenda
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply25 Mar 2020, 15:07
Official
Dear Brenda
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
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Brenda R's updateReviewer Update
25 Mar 2020, 16:02I haven't received any assitance even now, from the emails that i have send.
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Brenda R's update25 Mar 2020, 16:02
Reviewer Update
I haven't received any assitance even now, from the emails that i have send.