pH
progress H
1 reviews | Active since Jan 2012
15 Oct 2025, 18:58
Poor service
I am extremely disappointed with the service from the standard bank private banking side. I raised a matter with them and 5 days later not even an acknowledgement of my concern. I wouldn't recommend this bank to anyone seriously looking for proper customer service!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Oct 2025, 21:21Dear Progress
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2025, 21:21
Official
Dear Progress
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Oct 2025, 09:55Dear Porgress
Thank you for taking our call.
Please be advised that we have referred this matter to the Prestige Banking Team and they will be handling all your concerns.
Kindly note our Prestige Banking team will be reaching out to you as soon as this matter has been addressed.
Please be on the look out for any further communication.
Our sincere apologies for any inconvenience experienced thus far.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that we have referred this matter to the Prestige Banking Team and they will be handling all your concerns.
Kindly note our Prestige Banking team will be reaching out to you as soon as this matter has been addressed.
Please be on the look out for any further communication.
Our sincere apologies for any inconvenience experienced thus far.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Oct 2025, 09:55
Official
Dear Porgress
Thank you for taking our call.
Please be advised that we have referred this matter to the Prestige Banking Team and they will be handling all your concerns.
Kindly note our Prestige Banking team will be reaching out to you as soon as this matter has been addressed.
Please be on the look out for any further communication.
Our sincere apologies for any inconvenience experienced thus far.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that we have referred this matter to the Prestige Banking Team and they will be handling all your concerns.
Kindly note our Prestige Banking team will be reaching out to you as soon as this matter has been addressed.
Please be on the look out for any further communication.
Our sincere apologies for any inconvenience experienced thus far.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
pH
progress H's updateReviewer Update
20 Oct 2025, 22:22Good day
After my last complaint, the bank reached out to me to resolve the matter. I am quite happy with the effort taken to date to address my issue. I will be looking forward to full resolution of the matter but well done for the speedy response.
Regards
After my last complaint, the bank reached out to me to resolve the matter. I am quite happy with the effort taken to date to address my issue. I will be looking forward to full resolution of the matter but well done for the speedy response.
Regards
pH
progress H's update20 Oct 2025, 22:22
Reviewer Update
Good day
After my last complaint, the bank reached out to me to resolve the matter. I am quite happy with the effort taken to date to address my issue. I will be looking forward to full resolution of the matter but well done for the speedy response.
Regards
After my last complaint, the bank reached out to me to resolve the matter. I am quite happy with the effort taken to date to address my issue. I will be looking forward to full resolution of the matter but well done for the speedy response.
Regards