SR
Shanice R
1 reviews | Active since Apr 2020
14 Apr 2020, 13:57
Poor service
I have tried to contact standard bank debt department, and have sent through emails regarding my vehicle installment due to the current lockdown. I have not received any responses via email, nor are the call centres answering.
During this stressful time I am extremely disappointed in Standard banks handling in assisting their clients.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Apr 2020, 14:21Dear Shanice Raju
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Apr 2020, 14:21
Official
Dear Shanice Raju
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
22 Apr 2020, 13:13Dear Shanice
The matter has been resolved.
Kind regards
Complaint Resolution Centre
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The matter has been resolved.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Apr 2020, 13:13
Official
Dear Shanice
The matter has been resolved.
Kind regards
Complaint Resolution Centre
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***
The matter has been resolved.
Kind regards
Complaint Resolution Centre
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