JA
Jiovanni A

1 reviews | Active since Aug 2022

10 Jul 2024, 15:25

POOR Service

Flippen poor service guys!! Waited 41 minuets to get help and they ended the chat instead of transferring

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2024, 15:38
Official
Dear Jiovanni

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Jul 2024, 13:16
Official
Dear Jiovanni 

Thank you for taking our call.

As per our conversation our Complaints Resolution Team will be addressing this matter.

Our sincere apologies for the inconvenience caused.

Kindest regards
Standard Bank Hello Peter Team 
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