TC
Thato C
1 reviews | Active since Aug 2021
18 Jun 2022, 07:27
Poor service
I've requested for my otp number to changed to my new number and more than a week later I still cant do transfers on the app. For something I was told would take 48hours, time seems to be standing still. Once I'm done paying off my credit card, I am done with this bank. How can something so small be such a hustle.
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Standard Bank's replyOfficial
18 Jun 2022, 08:11Good day Thato
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply18 Jun 2022, 08:11
Official
Good day Thato
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
We understand your frustration and would like to help. This is not the level of service we strive for.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***