NR
Ndivhuwo R
1 reviews | Active since Nov 2021
26 Apr 2024, 13:13
Poor service
The WORST service ever. I've been waiting for over an hour just to collect a damn card!!!!! Does Sim shabalala know what's happening at the branches?
You let go of reliable and hard working consultants cause you didn't wanna pay them what they deserve.you brought in guys from capitec that know absolutely nothing!!!!! Even basic things!!! Cause you were getting to pay them less. This is disgusting. Bring back the old consultants that know the daily functions of the bank... theres a consultants everybody is asking about. She worked at mall of the south, Southgate and the Glen. BRING HER BACK!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
26 Apr 2024, 13:31Hi Ndivhuwo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Apr 2024, 13:31
Official
Hi Ndivhuwo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
NR
Ndivhuwo R's updateReviewer Update
29 Apr 2024, 09:43Good day
Still not happy, I'd like to escalat it to the regional manager
Still not happy, I'd like to escalat it to the regional manager
NR
Ndivhuwo R's update29 Apr 2024, 09:43
Reviewer Update
Good day
Still not happy, I'd like to escalat it to the regional manager
Still not happy, I'd like to escalat it to the regional manager
Standard Bank's replyOfficial
29 Apr 2024, 09:46Hi Ndivhuwo
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Apr 2024, 09:46
Official
Hi Ndivhuwo
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
29 Apr 2024, 15:54Hi Ndivhuwo
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please let us know when we can contact you at your convenience.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please let us know when we can contact you at your convenience.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply29 Apr 2024, 15:54
Official
Hi Ndivhuwo
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please let us know when we can contact you at your convenience.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
We have been trying to reach you to discuss your complaint/query further, but sadly we haven’t been able to make contact. Please let us know when we can contact you at your convenience.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Kindest regards,
Standard Bank Social Media Team