KB
Kurt B
1 reviews | Active since Feb 2013
07 Nov 2024, 10:40
Poor service
Worst service. They quick to upgrade your account but then do not offer the services affiliated with it. I am a Prestige bank account holder with a private banker that never responds to emails requesting information. Tried to downgrade but have to come into the branch. Waiting now over an hour . They will lose all my business
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Nov 2024, 10:51Hi Kurt
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply07 Nov 2024, 10:51
Official
Hi Kurt
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
08 Nov 2024, 14:33 Hi Kurt
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Nov 2024, 14:33
Official
Hi Kurt
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team ***