LA
Lawrence A

1 reviews | Active since Mar 2009

04 May 2021, 11:48

poor service

I have called the standard bank call center to find out why my credit card has not been sent to me as my credit card expired on 30 April 2021 The consultant was total;y *********** to sort out my request I pay a service fee every month for a service Standard bank has not upheld their duties that I pay for in monthly fees for.

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Replies (1)
Standard Bank
Standard Bank's reply05 May 2021, 02:36
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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