KK
Kgadi K
1 reviews | Active since Oct 2019
27 Mar 2025, 12:41
Poor service
On the 17/03/2025 I received a call from ***** department confirming if I have a debit order from Time, whereby R68.00 was deducted. I confirmed that it is not authorized. The consulted said she will reverse and stop it with immediate effect. As I write this complaint, the debit order was not reversed, which might mean it was also not stopped. I am not disappointed, but I am disgusted.
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Standard Bank's replyOfficial
27 Mar 2025, 12:44Dear Mamokgadi K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply27 Mar 2025, 12:44
Official
Dear Mamokgadi K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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