RM
Ricki M
1 reviews | Active since Jun 2021
16 Aug 2021, 12:02
Poor service
We are currently sitting at Gezina branch. More than an hour to collect a card?? Good grief, how pathetic is the service at a bank we've been supporting for 40 years. And dont blame Covid. The attitude of your staff is equal to slow strikers.
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Standard Bank's replyOfficial
17 Aug 2021, 00:50 Hello Ricki Mays
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply17 Aug 2021, 00:50
Official
Hello Ricki Mays
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***