TM
Thuto M

1 reviews | Active since Oct 2019

04 Nov 2023, 11:10

POOR SERVICE

I’m extremely disappointed with the service at Standard Bank Mmabatho. One has to wait 2 full hours to get assistance.

0
Replies (2)
Standard Bank
Standard Bank's reply04 Nov 2023, 11:14
Official
Hi Thuto

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply07 Nov 2023, 14:02
Official
Hi Thuto

Thank you for taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team***