DP
Desiré Potgieter

1 reviews | Active since Aug 2022

07 Oct 2024, 10:58

Poor service

We need to complete our KYC however the online system does not want to assisit and I have been trying since a month ago to get an appointment with our banker Brenda, however she clearly feels that she is to important to make an appointment with us, she does not call back, she does not respond to e-mails. STANDARD BANK really is the worst bank!

0
Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2024, 11:09
Official
Dear Desire

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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