TM
Thando M
1 reviews | Active since Mar 2018
21 Sept 2021, 08:52
Poor service
Have made a home loan and was approved by standard bank and I was approved with cost,went In to the attorneys signed paper work and was told it was approved with cost inclusive all of a sudden I get I call and they tell me the cost have been cancelled with no reason and it was never even bought to my attention.Iam a first time buyer and I have not enjoyed this whole process.The application was done under multinet home loan reff: ***
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Standard Bank's replyOfficial
22 Sept 2021, 01:04 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply22 Sept 2021, 01:04
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***