BN
Buhle N

1 reviews | Active since Jun 2016

14 Apr 2021, 14:04

Poor service

I’m truely disappointed in the serivice recieved by standard mobile , by far thee worst 1. Always hold for 40 min when you call 2. Nobody every gets back to you 3.they provide incorrect information

It’s been 3 weeks and I’m not finding any joy with this mobile department they advised me every they keep escalating but nothing is being done. Both my SIM card and my husbands SIM card hasn’t been activated

Can this be fixed please

0
Replies (1)
Standard Bank
Standard Bank's reply15 Apr 2021, 01:24
Official
 Hello Bush
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards

Complaint Resolution Centre
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