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Mandi M

1 reviews | Active since Apr 2021

28 Apr 2021, 13:52

Poor service

I've a loan with Std Bank and have tried to reach out to them to review the interests that I'm currently paying as I believe that are quite high. Instead of being assisted, I was sent from one department to another and the last person that I spoke to (Thabiso Maruga) told me he doesn't know who I should speak to.

Can someone check my profile and get back to me. I am not under debt counseling or anything I just need a review of the interests they are charging me.

My contact number is ***

0
Replies (1)
Standard Bank
Standard Bank's reply29 Apr 2021, 00:34
Official
Hello Mandi
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
*** *** (fax)
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