DM
David M
1 reviews | Active since Feb 2019
08 Aug 2025, 14:33
Poor service
I settled my Standard bank homeloan account and requested closure by sending email to the address provided by the agent to my surprise I was at the branch to query R600+ and was advised it's for insurance.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Aug 2025, 14:39Dear David,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Aug 2025, 14:39
Official
Dear David,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Aug 2025, 09:55Dear David,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Aug 2025, 09:55
Official
Dear David,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***