LB
Lesego B
1 reviews | Active since Oct 2017
05 May 2020, 11:11
POOR SERVICE
TO WHOM IT MAY CONCERN I AM NOT HAPPY WITH YOUR SERVICE. YOU CAN NOT CONTINUE SENDING ME FROM PILLAR TO POST. I WENT TO YOUR MAIN BRANCH IN KIMBERLEY NORTHERN CAPE YESTERDAY, TO HAVE MY CONTACT DETAILS CHANGED FOR MY STANDARD BANK APP. KINDLY CHANGE MY CELL NUMBERS FROM PREVIOUS TO MY CURRENT NUMBERS SO THAT I CAN RECEIVE OTP NUMBER ON IT WHEN USING YOUR APP.
I HAVE CONTACTED YOU THIS MORNING AND I WAS SENT FROM 1 DEPARTMENT TO ANOTHER.
MY PLEA TO YOU IS SIMPLE, DO AS I ASKED.
REGARDS
LESEGO
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 May 2020, 11:19Dear Lesego
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 May 2020, 11:19
Official
Dear Lesego
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
LB
Lesego B's updateReviewer Update
07 May 2020, 16:23Good day,
I would like to take this moment to congratulate your team for working tirelessly to deal with our queries in this tough times. Thank you very much for saving me a trip to your branch and money on endless calling duration.
I really appreciate the way that you managed to handle my query. Kindly ensure that we dont resort to such drastic measures, by dealing with issues at the time you have to.
Kind regards
Lesego
I would like to take this moment to congratulate your team for working tirelessly to deal with our queries in this tough times. Thank you very much for saving me a trip to your branch and money on endless calling duration.
I really appreciate the way that you managed to handle my query. Kindly ensure that we dont resort to such drastic measures, by dealing with issues at the time you have to.
Kind regards
Lesego
LB
Lesego B's update07 May 2020, 16:23
Reviewer Update
Good day,
I would like to take this moment to congratulate your team for working tirelessly to deal with our queries in this tough times. Thank you very much for saving me a trip to your branch and money on endless calling duration.
I really appreciate the way that you managed to handle my query. Kindly ensure that we dont resort to such drastic measures, by dealing with issues at the time you have to.
Kind regards
Lesego
I would like to take this moment to congratulate your team for working tirelessly to deal with our queries in this tough times. Thank you very much for saving me a trip to your branch and money on endless calling duration.
I really appreciate the way that you managed to handle my query. Kindly ensure that we dont resort to such drastic measures, by dealing with issues at the time you have to.
Kind regards
Lesego
Standard Bank's replyOfficial
08 May 2020, 15:20Dear Lesego
The matter has been resolved.
Kind regards
Complaint Resolution Centre
**********
***********
The matter has been resolved.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply08 May 2020, 15:20
Official
Dear Lesego
The matter has been resolved.
Kind regards
Complaint Resolution Centre
**********
***********
The matter has been resolved.
Kind regards
Complaint Resolution Centre
**********
***********