PD
Phelo D
1 reviews | Active since Jan 2023
11 Sept 2024, 07:39
Poor service
I’m so tired of this bank honestly. I’ve been going back and forth with them since last month to simply change my banking details for their debit order as I have changed banks due to this kind of service. I have a trail of emails with abo Ntombenhle Mdluli, Kim Fredericks and calls trying to get them to change my details but to no avail. Instead they handed my account over. Clearly that’s more fun than simply changing details and debiting thereof.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Sept 2024, 07:55Dear Phelo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2024, 07:55
Official
Dear Phelo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Sept 2024, 16:23Dear Phelo
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2024, 16:23
Official
Dear Phelo
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Sept 2024, 11:01Dear Phelo
Thank you for taking our call and confirming that the matter has been sorted.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter has been sorted.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Sept 2024, 11:01
Official
Dear Phelo
Thank you for taking our call and confirming that the matter has been sorted.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call and confirming that the matter has been sorted.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***