IM
Inah M
1 reviews | Active since Apr 2019
12 Aug 2020, 14:14
Poor Service
I app**** for a new card a while ago. It got delivered to a branch that closed due to COVID19 case - no communication from Std Bank regarding this. I had to keep driving to that branch like the idiot that I am. Finally app**** to have to card re-routed to another branch - once again - no communication regarding where this card is. I keep calling and holding for hours with no help. I am so over Standard Bank!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Aug 2020, 14:17Dear Inah
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply12 Aug 2020, 14:17
Official
Dear Inah
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
IM
Inah M's updateReviewer Update
14 Aug 2020, 14:32Maybe you should put a time to this "as soon as possible" just so that I can know how long I should continue waiting?
IM
Inah M's update14 Aug 2020, 14:32
Reviewer Update
Maybe you should put a time to this "as soon as possible" just so that I can know how long I should continue waiting?