PR
Patricia R
1 reviews | Active since Feb 2020
10 Feb 2020, 15:21
Poor service
Very long waiting times, lack of staff and printers. Your revamps and new designs are wasting money. Spend it on staff and printers. Only recourse from your staff is .....we apologize.......NOT GOOD ENOUGH! You guys at the top that do the restructuring should try be a customer in your bank. It's enough to drive a sane person crazy.....feels like going to SARS or home affairs. Been at Standard for 3 decades....#readyto go
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Standard Bank's replyOfficial
11 Feb 2020, 04:42Hello Patricia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply11 Feb 2020, 04:42
Official
Hello Patricia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
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