SB
Steffi B
1 reviews | Active since Jun 2021
11 Oct 2022, 11:08
Poor service
I fail to understand why one has to sit in a line for over 2 hours to wait for their bank card. We have to sit in the same line as people who are enquiring and interested in opening bank accounts etc.
Are you serious?? Need to wait for over 2 hours, for something that takes 10 minutes!!!
I am definitely switching banks there is definitely no good service for existing clients.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Oct 2022, 11:13Good day Steffi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Oct 2022, 11:13
Official
Good day Steffi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Our team will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
12 Oct 2022, 15:20Good day Steffi
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Oct 2022, 15:20
Official
Good day Steffi
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***