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chadi M
1 reviews | Active since Aug 2015
22 Mar 2025, 04:22
Poor service
Standard Bank still refusing to refund my premium for policy cancellation within cooling off period
Helpful (0)
Replies (16)0
Replies (16)cM
chadi M's updateReviewer Update
22 Mar 2025, 04:23My number is ***
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chadi M's update22 Mar 2025, 04:23
Reviewer Update
My number is ***
Standard Bank's replyOfficial
22 Mar 2025, 08:10Dear Chadi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Mar 2025, 08:10
Official
Dear Chadi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
cM
chadi M's updateReviewer Update
22 Mar 2025, 17:13Can I please get my refund and I will close this account
cM
chadi M's update22 Mar 2025, 17:13
Reviewer Update
Can I please get my refund and I will close this account
Standard Bank's replyOfficial
22 Mar 2025, 23:29The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Mar 2025, 23:29
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
cM
chadi M's updateReviewer Update
24 Mar 2025, 04:33Can someone in this bank have the decency to refund me? Why are u *****ing from the poor
cM
chadi M's update24 Mar 2025, 04:33
Reviewer Update
Can someone in this bank have the decency to refund me? Why are u *****ing from the poor
cM
chadi M's updateReviewer Update
24 Mar 2025, 07:05Can I have my refund done? They say my online purchase tab is off, I have activated it, please refund me
cM
chadi M's update24 Mar 2025, 07:05
Reviewer Update
Can I have my refund done? They say my online purchase tab is off, I have activated it, please refund me
Standard Bank's replyOfficial
24 Mar 2025, 07:07Good day Chadi,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Mar 2025, 07:07
Official
Good day Chadi,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
cM
chadi M's updateReviewer Update
24 Mar 2025, 10:24Can I please get my refund
cM
chadi M's update24 Mar 2025, 10:24
Reviewer Update
Can I please get my refund
cM
chadi M's updateReviewer Update
24 Mar 2025, 12:21Can someone have the decency to call me n stop sending me sms that my card doesn’t allow this transaction, pick ur damn phone n call a client
cM
chadi M's update24 Mar 2025, 12:21
Reviewer Update
Can someone have the decency to call me n stop sending me sms that my card doesn’t allow this transaction, pick ur damn phone n call a client
cM
chadi M's updateReviewer Update
24 Mar 2025, 13:39Please refund me immediately, my card is active
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chadi M's update24 Mar 2025, 13:39
Reviewer Update
Please refund me immediately, my card is active
cM
chadi M's updateReviewer Update
24 Mar 2025, 13:42Why aren’t u refunding into the account where you deducted the money?
cM
chadi M's update24 Mar 2025, 13:42
Reviewer Update
Why aren’t u refunding into the account where you deducted the money?
cM
chadi M's updateReviewer Update
24 Mar 2025, 15:24Your team is looking into this that no one can even call me , I want my money
cM
chadi M's update24 Mar 2025, 15:24
Reviewer Update
Your team is looking into this that no one can even call me , I want my money
cM
chadi M's updateReviewer Update
24 Mar 2025, 15:42I need my money now back into account you took it from
cM
chadi M's update24 Mar 2025, 15:42
Reviewer Update
I need my money now back into account you took it from
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chadi M's updateReviewer Update
25 Mar 2025, 04:07After they finally refunded me I woke up oto another debit order of a cancelled policy, please don’t ***** money for me to support my kids , refund the debit order they you debited this morning
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chadi M's update25 Mar 2025, 04:07
Reviewer Update
After they finally refunded me I woke up oto another debit order of a cancelled policy, please don’t ***** money for me to support my kids , refund the debit order they you debited this morning
cM
chadi M's updateReviewer Update
25 Mar 2025, 04:18I also want the 6 rands they charged me for stop order yet the debit still went through
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chadi M's update25 Mar 2025, 04:18
Reviewer Update
I also want the 6 rands they charged me for stop order yet the debit still went through
Standard Bank's replyOfficial
06 Apr 2025, 09:11Good day Chadi,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply06 Apr 2025, 09:11
Official
Good day Chadi,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***