mL
mike L

1 reviews | Active since Mar 2014

09 May 2015, 11:20

poor service

About three months ago a company deducted R1100 from our account instead of R50. We went to the branch and put on a dispute, but the lady responsible never submitted it. She said it would take about two months. After several calls to the bank's call centre we still haven't had any response and we never received the goods we ordered either. We would like our money refunded ASAP Plz tx

0
Replies (1)
Standard Bank
Standard Bank's reply11 May 2015, 11:06
Official
Hello m lewis,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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