RR
Reviet R
1 reviews | Active since Feb 2013
27 Mar 2023, 21:00
Poor Service
Standard Bank Knysna...Carlo Jonck which is supposedly a business banker only assists when he feels like assisting and whenever it suits him.One would think he is the client.Numerous times we have asked him to simply link a credit card to internet banking.Such a simple task is too much for him as he claims he is too busy.No responses on wattsapp from him.As a director of a guesthouse I am appaled by his service!!!!Can your highness please arrange for the credit card to be linked to our internet banking profile?My partner also contacted him and he doesn't respond
Helpful (0)
Replies (5)0
Replies (5)RR
Reviet R's updateReviewer Update
27 Mar 2023, 21:03This complaint is on behalf of Paradise Quays - Thanks
RR
Reviet R's update27 Mar 2023, 21:03
Reviewer Update
This complaint is on behalf of Paradise Quays - Thanks
Standard Bank's replyOfficial
28 Mar 2023, 07:42Dear Reviet
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Mar 2023, 07:42
Official
Dear Reviet
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
RR
Reviet R's updateReviewer Update
29 Mar 2023, 08:39I am still waiting for a reply? Can someone from Knysna contact the person as listed in this complaint. Feedback or replying is certainly not one of your strong points
RR
Reviet R's update29 Mar 2023, 08:39
Reviewer Update
I am still waiting for a reply? Can someone from Knysna contact the person as listed in this complaint. Feedback or replying is certainly not one of your strong points
Standard Bank's replyOfficial
29 Mar 2023, 09:00Dear Reviet
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Mar 2023, 09:00
Official
Dear Reviet
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Mar 2023, 15:51Dear Reviet
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Mar 2023, 15:51
Official
Dear Reviet
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***