CM
Cikizwa M
1 reviews | Active since Oct 2013
08 May 2015, 11:31
Poor Service
I am requesting the bank statement from Standard bank to settle my home loan and i have waited now for more than a week. I now called the call centre and I waited on the call for 10 min and this is not the service I expected and I need to forward the statement to my lawyers for the settlement to take place. I am so dissapointed with this and I need it as soon as possible. can someone assist me urgently.
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Standard Bank's replyOfficial
11 May 2015, 08:15Hello cikizwam,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 May 2015, 08:15
Official
Hello cikizwam,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***