xB
xirimbi B
1 reviews | Active since Feb 2015
31 Oct 2023, 22:07
Poor service
I have been waiting for a response from *** on whether my holding deposit has been released back into my credit card, this is an amount of 15k which Woodford car hire inquired about and the bank has not given a response in more than 3 weeks. This is extremely poor customer service experience from the bank.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
31 Oct 2023, 22:10Good Day Xirimbi
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2023, 22:10
Official
Good Day Xirimbi
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***