KK
Keamogetswe K

1 reviews | Active since Jan 2022

06 May 2026, 13:18

Poor service

I went to standard bank bara mall to Make a deposit in my account today . I’ve entered all the required information including the account number and money but when it when time to receive the slip , I couldn’t get it . The money was retrieved. Case number ***. . Please kindly assist my account number *** urgently because I need to use my money

0
Replies (5)
Standard Bank
Standard Bank's reply06 May 2026, 13:23
Official
Good day Keamogetswe, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply06 May 2026, 14:28
Official
Good day Keamogetswe,

Although we attempted to call, we were unable to reach you.

Please let us know a time that would be most convenient for us to contact you.

We look forward to hearing from you and assisting further.

Warm regards
Standard Bank Hello Peter Team
***
KK
Keamogetswe K's update06 May 2026, 14:42
Reviewer Update
Contract number ***
KK
Keamogetswe K's update07 May 2026, 11:32
Reviewer Update
I was promised yesterday by Connie from Bara mall standard bank , my money will bounce back in my personal account today . As their machine didn’t have enough money. Even now the amount has been recovered. Contact number ***. Account number ***
KK
Keamogetswe K's update08 May 2026, 16:24
Reviewer Update
I’ve received a service request no ***
that my case have been resolved. But I didn’t receive my money yet into the account