Poor Service

Today i withdrew R5000 from the ATM outside the K90 Branch in Boksburg. The ATM gave me back my bankcard but no receipt and no Money. This transaction took place in full view of a Security officer posted at the ATM,s. I requested the security officer to call a manager for assistance as i was scared that somebody tampered with the ATM. A lady came to assist and i was advised that they are not in control of the ATM,s at the branch and that i would be called the next day and informed if i will be refunded. My money my account but now i am treated like a ********. This treatment from an institution which i have opened an account in 1989 and supposedly am a prestige client. Poor service Standard Bank. I will be moving my accounts soon!!!