CA
Corwin A
1 reviews | Active since Jul 2021
05 Jul 2021, 15:14
Poor service
I have had a man account with standard bank that I am trying to close for 2 moths. Every-time I call in spending hours to get through to a consultant who can never help me. I have requested that a manager call me and two months later no call. I called again today Spoke to a consultant who was of no help. Asked to speak to a manager and was on hold for 15 minutes and eventually dropped the call. Please can someone call me regarding this terrible service.
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Standard Bank's replyOfficial
06 Jul 2021, 03:27Hello Corwin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Jul 2021, 03:27
Official
Hello Corwin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***