EM
Emma M
1 reviews | Active since Feb 2022
09 Dec 2024, 10:43
Poor service
I've been here from 09:00 now is 10:30 for funeral insurance no one assist I've been on they keep on saying we will get back to you please give us your details it's been a week now waiting for their call even today they did debt R560 I received a message that says i missed my payment so when you go to branch they give you a phone but still no help your service is useless
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Standard Bank's replyOfficial
09 Dec 2024, 10:50Good day Emma,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply09 Dec 2024, 10:50
Official
Good day Emma,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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